Effective Date: April 11, 2025
Website: www.starcarnationperfumes.com
At Star Carnation Perfumes, we respect and protect the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UAE Federal Data Protection Law (PDPL) and other applicable regulations.
When you visit our website or interact with us, we may collect the following information:
Personal Identification Information: Name, phone number, email address, shipping and billing addresses.
Payment Details: Credit/debit card or other payment information (handled securely via third-party payment gateways).
Order History: Product purchases, order dates, transaction amounts.
Device & Usage Information: IP address, browser type, access time, referring URLs, and browsing behavior.
Marketing Preferences: Choices you make regarding promotional emails or SMS.
We use your data to:
Process and fulfill orders.
Deliver your products and provide customer service.
Send you order updates, invoices, and receipts.
Communicate promotional offers (if you opt in).
Improve our website experience and product offerings.
Comply with UAE legal and regulatory requirements.
Your personal data is processed based on one or more of the following legal bases:
Your consent.
Fulfillment of a contract (e.g., completing your order).
Compliance with legal obligations.
Our legitimate business interests, such as fraud prevention and improving customer service.
We do not sell or rent your data. However, we may share it with:
Payment service providers (e.g., banks, gateways).
Courier/delivery services for fulfilling orders.
IT and hosting providers for website maintenance and storage.
Legal or regulatory authorities, when required.
All third parties are contractually obliged to process your data securely and lawfully.
We use cookies to:
Enhance your browsing experience.
Remember your preferences.
Analyze website traffic and performance.
You can control cookie settings through your browser preferences.
We retain your personal information only for as long as necessary:
To fulfill the purposes outlined in this policy.
To comply with legal, accounting, or reporting obligations.
Typically, order and transaction data is retained for 7 years.
As per UAE PDPL, you have the right to:
Access your personal data.
Request correction of inaccurate data.
Withdraw consent (where processing is based on consent).
Request deletion (under specific conditions).
Object to certain types of processing.
To exercise these rights, please email us at: info@starcarnationperfumes.com
We implement industry-standard security measures, including:
SSL encryption for all transactions.
Secure access controls and authentication.
Regular security audits and backups.
However, please understand that no online transmission is 100% secure.
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
If your data is transferred outside the UAE, it will only be done in accordance with PDPL safeguards ensuring adequate levels of protection.
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.
If you have any questions about this policy or your personal data, please reach out to us:
Star Carnation Perfumes
📍 Shop #7, Saleh bin Lahej Building, Oud Metha Road,
Near Lamcy Plaza, Bur Dubai, Dubai, UAE
📧 Email: info@starcarnationperfumes.com
📞 Phone: +971 50 3346535
